You can use Laiki eBank through the Internet with the same confidence as when you use Laiki eBank's ATMs, Laiki eBank's Call Centre (Laiki Telebank) and also Laiki Bank's branches. To protect our service, we partner with industry leaders to follow some of the most stringent security standards. On top of the encryption-based security incorporated in Laiki eBank, there are also other security features that complement our service.


Encryption Security

Other Security Features

Åxtra Security Measures for Businesses

Security Tips


Encryption Security
Laiki eBank uses browser encryption (SSL - Secure Socket Layers), so that all transmissions of customer information are encrypted using 128-bit encryption, which is currently the strongest encryption level that is generally available.

Laiki eBank uses the 128-bit (International-grade) encryption provided by Microsoft's Internet Explorer through SSL. The SSL protocol ensures the authenticity of client and server as well as the integrity and confidentiality of the data transmitted.
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Other Security Features
To enhance our service, the following security features are also employed:

• A unique Subscriber Number and Personal Identification Number (PIN) are required to log on to Laiki eBank.
• The Subscriber Number and the PIN are sent to you separately by mail.
• You have the ability to change your PIN through the system at any time.
• Once you have logged on to Laiki eBank, after four minutes of inactivity, we will automatically end your session to help prevent unauthorised access.
• Your subscription with Laiki eBank is revoked after three unsuccessful consecutive logon attempts. In such case, you have to contact Laiki Telebank on 8000 2000 (or +357 22 887766 if calling from abroad) or your responsible branch to re-activate your subscription.
• You can, at any time, view the "transaction log" of the service where you can monitor every activity carried out by your subscription.
• As an extra security measure -applies to eBanking for Individuals subscribers only-, you can transfer up to EUR4.000/CYP2.341,10 per day to third party accounts. If you want to make a payment to a third party of an amount that exceeds this daily limit (with a maximum of EUR17.000/CYP9.949,66), you can do so by calling Laiki Telebank.

• Besides the Subscriber Number and PIN (which are sent to you separately by mail), in order for the service to be activated, you have to receive a third code from your responsible branch - the Initial Digital Signature PIN.
• Ôï be able to perform money transactions (if your access rights allows this) you need to register first. From the options menu, following log on to the system, you will choose "Digital Signature/Registration" and enter your Initial Digital Signature PIN. The system will then guide you to create your own personal eight -digit password that you will use for signing your money transactions. This personal password will represent your signature in electronic form.
• You have the ability to change your personal password (Digital Signature) through the system at any time.
• If you have been defined by your company as the administrator* of your eBanking for Business service, you will also be able to monitor the log of the transactions carried out by every subscriber of your company.
• In your eBanking for Business application form you can define an upper daily limit for fund transfers from each one of your connected accounts.
• eBanking for Business supports the mechanism of multiple signatories. This allows you to determine authorisation levels for transactions. Hence, transactions that are submitted by one officer of your company but need the approval of a second officer can be automatically forwarded to the second officer for approval before being executed.

• Never reveal your Personal Identification Number (PIN) to anyone, including Laiki Bank's staff. The Bank’s employees do not need your password and they will not ask for it. Your PIN is designed to protect the privacy of your financial information and you should keep it secret.
• If you believe that another person has improperly obtained your PIN, you should change it immediately within Laiki eBank by using the "Administer" function. You can also ask for a new PIN to be generated and mailed to you by calling Laiki Telebank on 8000 2000 (or +357 22 887766 if calling from abroad).
• You may change the PIN within Laiki eBank at any time using the "Administer" function. We recommend that you change your PIN from time to time.
• Don’t use a PIN which is easy to guess (e.g. your date of birth).
• We recommend that you memorise your PIN and that you destroy the slip that the original PIN was printed on. Do not write your PIN down, send it in an e-mail or store it on an electronic device, unless using a method approved by a reputable financial institution.
• Check your account statements regularly. If you find out that someone has transferred or may transfer money from your account without your permission, or if you suspect any fraudulent transaction in your account, you should change your PIN immediately and notify Laiki Telebank or your branch at once.
• Don't leave your computer unattended while using Laiki eBank. Once you have completed your financial transactions, always log off using the Exit button. We also advise you to close your browser window before leaving your computer.
• Don’t let anyone see you entering your Subscriber Number and PIN, while logging on to Laiki eBank.
• Avoid using a public computer to access Laiki eBank. Some computer equipment in such places may record your keystrokes and thus capture your Subscriber Number and PIN.
• In eBanking for Business subscriptions, in the event of the Designated User or the Authorised User ceasing to be a subscriber, we strongly advise the Account Holder to destroy immediately any computer files containing copies of the related Digital Signatures.
• Install an anti-virus software and make sure that it is running at all times. This will help protect your system from known viruses, aimed at compromising your PC, which can be sent via attachments within e-mails or by disk. Also, it is important to keep your anti-virus software up-to-date to protect against more recent viruses. You can usually do this by accessing downloads from your anti-virus software supplier.
• By installing a personal firewall you will help protect the information held on your system from any unauthorised access attempts. This will reduce the chances of people fraudulently capturing your Subscriber Number and PIN, or accessing your computer whilst you are logged on to Laiki eBank.