FUNCTIONS	LAIKI eBANK SERVICE CHANNELS
Inquiries (eBanking Service)
Account Balance	•	•	•	•	•
Account Statement	•	•	•		•
Account Mini Statement (latest movements)	•		•	•	•
Account Details	•	•		•	•
Stopped Cheques	•	•	•		•
Pending Cheques Amount	•	•	•	•
Blocked Funds	•	•		•
Uncleared Funds	•	•		•	•
Accrued Interest	•	•
Interest Layers	•	•
Cheque Status (Paid cheques/Outstanding)	•	•	•	•	•
Cheque Book Status (Active/Stopped/Inactive)	•	•		•
Standing Orders and Direct Debits	•	•
Swift Copy	•	•
Export Balance and Statement (in formatted and unformatted text, MS Excel, MSMoney, Quicken)	•
Orders (eBanking Service)
Order Cheque Book	•	•	•		•
Order Account or Card Statement	•	•	•		•
Order Deposit Book		•			•
Order Certificate of Balance and Interest		•
Stop Payment of Cheque	•	•	•	•	•
Stop Payment of Cheque Book	•	•	•	•	•
Card Activation (for eCard)	•	•	•
Chequebook Activation (for eChecking)	•	•	•
Money Transactions (eBanking Service)
Transfers to Own Accounts	•	•	•	•	•
Transfers to Other Laiki Accounts	•	•		•	•
Transfers to Other Banks in Cyprus	•	•
Transfers to Foreign Banks	•	•
Payment of Loan	•	•	•	•	•
Payment of Credit Card	•	•	•	•	•
Payment of Hire Purchase or Leasing Contracts		•
Payment of General Insurance Contracts		•
Payment of Factors Contacts		•
Payment of Donations	•	•			•
Set up of regular payments (Standing Orders & Direct Debits)	•	•
Payment of Utility Bills	•	•		•	•
Cash Withdrawals					•
Foreign Currency Withdrawals					•
Fast Cash Withdrawals					•
Fast Cash Set Up					•
Cash / Cheque Deposits in Own Account					•
Card Services (eBanking Service)
Card Balance	•	•	•	•	•
Card Statement	•		•		•
Card Mini Statement	•		•	•	•
Card Details	•	•		•	•
Card Limit	•	•		•
Blocked Funds	•	•		•
Minimum Payment Amount	•	•		•
Owed Amount	•	•		•
Card Loyalty Points	•	•		•	•
Report a Card as Lost or Stolen (Cancel Card)	•	•	•	•
Change of card name (basic information)		•
Report of Card Disputed Item		•
PIN Reproduction		•
Change PIN					•
Change Credit Limit	• eCard	• eCard
Change Installment type	• eCard	• eCard
Print Gift Vouchers					•
General Information (eBanking Service)
Interest Rates	•	•	•
Exchange Rates	•	•	•	•
Share Prices	•	•	•	•
Contact Us	•
Problem / Complaint Registration	•	•
Online Help	•	•
Frequently Asked Questions	•	•
Foreign Currency, Loan, Leasing, Savings, IBAN Calculators	•
Euro-CYP Converter	•
Technical Support through the Call Centre	•	•	•	•	•
Branch Locations	•	•
ATM Locations	•	•		•
Information on Group Products and Services	•	•
Fees and Charges	•	•
Account and Card Applications (eBanking Service)
Apply for New Accounts	•	•
Apply for New Cards	•	•
Personal Information (eBanking Service)
Account Maintenance		•
Change Personal Details		•
Address Change		•
e-mail Capture / Change	•	•
Home, Office, MobileTelephones Capture / Change	•	•
Finance (eBanking Service)
Contracts Overview	•	•
Guarantors	•	•
Goods Financed	•	•
Direct / Guarantee Obligations	•
Finance Settlement Figure	•	•
Life Insurance (eBanking Service - Laiki Cyprialife)
Client Details	•	•
Policy Details	•	•
Benefits Details	•	•
Investment Funds Details	•	•
Loans Details	•	•
Policy Boosters Details	•	•
Policy Payments Details	•	•
Servicing Agent Details	•	•
Unit Prices	•	•
General Insurance (eBanking Service - Laiki Insurance)
Client Details		•
Policy Details		•
Renewal		•
Endorsement		•
Cancellation		•
Reporting of claims		•
Cyprus Stock Exchange and Athens Stock Exchange Security Trading (eTrading Service)
Buy and sell orders	•	•	•	•
Cancel Order	•	•	•	•
Real-time Prices	•
Real-time Orders Status	•	•	•	•
Real-time Portfolio Calculation and Listings	•	•	•	•
Trading History	•	•
News, Announcements,  and Research	•
Full Integration of Transactions with Financial Content	•	•
Global Security Trading (Global eTrading Service)
Buy and Sell Orders in the Largest Stock Exchanges	•
Trading History	•
Real-time Quotes	•
Financial News from major news services	•
Real-time charts and Technical analysis	•
Foreign Exchange Trading (eFX Trading Service)
Purchase and Sale of Currencies	•
Real-time Prices and Charts	•
Real-time International News	•
Real-time Support and Access to the Bank's Dealing Room	•
Channel Subscription Functions / Administration
Re-issue Subscriber Card		•
Connect / Disconnect Own Accounts		•
Re-establish Subscription (re-set PIN)		•
Change Subscriber PIN	•		•
Issue new PIN		•
Transaction Inquiry	•
Foreign Beneficiary List	•
Laiki Bank Beneficiary List	•
Preferred Account List	•
Disable Payments to Third Parties	•	•
Bulletin Messages	•